top of page

MEMBER SERVICES DECLARATION

The Member Services Declaration reflects the commitments of the World Jorkyball Federation regarding the quality of the services it provides to its members, partners, the public, institutions, and organizations.

MISSION

The mission of the World Jorkyball Federation (WJF) is to promote the sport ofJorkyball worldwide. Its objectives are to:

  • Unite organizations, groups, and individuals interested in the development of this sport.

  • Oversee and sanction Jorkyball activities, both physical and virtual, under its jurisdiction.

  • Promote safety in the practice of this sport and establish and ensure the enforcement of safety regulations.

  • Additionally, ensuring compliance with the rules (owned by Gilles PANIEZ) and the spirit of fair play in Jorkyball.

2

Commitments to Service Quality

The WJF is committed to providing:
 

  • Respectful Service
    From the first contact, we respond with respect and courtesy and offer attentive listening.

  • Reliable Service
    The information we provide is accurate, complete, and presented in clear and simple language.

  • Prompt Service
    We respond quickly and ensure that the information provided meets your needs.

  • Confidentiality of Personal Information
    We ensure the confidentiality and protection of your personal information.

  • Simple Processes for Obtaining Services
    We offer the necessary support in submitting your request or file and guide you to relevant information sources and appropriate resources.

  • Fair Treatment in Service Delivery
    We handle your request with the utmost fairness and impartiality.

  • Reasonable Service Timelines
    We commit to responding to your request within five business days and addressing complaints within 14 business days.

​

Get in Touch

This is a Paragraph. Click on "Edit Text" or double click on the text box to start editing the content.

WJF_transparent.png
bottom of page